BY COMPLETING OUR ONLINE REGISTRATION YOU AGREE TO THESE TERMS & CONDITIONS:

PAYMENT/REFUND POLICY

1) Full payment must be received no less than 24 hours prior to the first class.

2) Full refund will be issued for cancellation up to two weeks prior to first class.

3) In the event that you decide to withdraw your child from the program, you must notify the Super Stars Tennis administrative office at 646-284-9514 or superstarstennis@gmail.com no less than 24 hours before the second class. A prorated refund (minus a $25 administrative fee) will be given for the session’s remaining classes before the second class of any period.

4) No refunds or credits after the second week of each spring/summer/fall/winter session.

5) You must register for the entire season of classes. We do not have the ability to allow individual parents to pick and choose which classes they will attend.

6) Trial / drop-in classes are non-refundable.

CANCELLATION & MAKE-UP POLICIES

Class Make-up Policy

Attendance to your scheduled classes, finding your coach and class location, and tracking your class dates, is the sole responsibility of the participant. If your child cannot or does not attend class for any reason, you will be eligible to attend (1) end of season make-up class. The end of season make-up class is set prior to the specific outdoor season, intended as an added extra class for make-up purposes or any class cancellation due to weather related issues. If you miss the end of season makeup class, no refunds or credits will be given. In the event the end of season make-up class gets canceled, (1) class credit will be issued upon request to be used in the future (valid for one year).

Unfortunately, we cannot provide any make-up classes for indoor class sessions. Up to one credit per winter season can be issued for an absence if advance notice is given. This credit can be used to drop into one of our many outdoor classes when the outdoor season comes.

Every effort is made to keep PODs private, however Super Stars Tennis reserves the right to occasionally place a child in another POD or group class to accommodate a make-up or trial class request.

Class Cancellation Policy

We reserve the right to cancel classes due to low enrollment. We will notify you as soon as possible in the event that there are less than 3 children enrolled, and make every effort to find another class suitable for your child to join. In the event of low enrollment in which Super Stars Tennis cannot place your child in another suitable class, you will receive a full refund.

Class Credit Policy

Should you receive a class credit during your term, to be used at a Super Stars Tennis location, they are valid for up to one year from the date of issue. Class credits can be used to drop into another class, or towards a future registration. A free class credit, for a free class drop-in, MUST be used during the same period session you are enrolling your child or will expire.

It is the responsibility of the parent/guardian to contact the Super Stars Tennis administrative office at 646-284-0514 or superstarstennis@gmail.com to arrange a their free class or request the class credit coupon code for their child.

Weather Cancellation Policy

Super Stars Tennis has the right to cancel all classes due to inclement weather or forecasted inclement weather. In the event of inclement weather, such as snow, rain or freezing conditions (below 40 degrees F), someone from the Super Stars Tennis staff will notify you by calling or emailing 1-2 hours before the start of class to give notice of the class cancellation. If you do not receive a call, text, or email from us stating class is cancelled, classes are ON

In the event of a class being canceled due to weather, no refunds shall be given, however, you will be eligible to attend (1) end of season make-up class. (This pertains to outdoor classes only). The end of season make-up class is set prior to the specific outdoor season, as an added extra class for any class cancellation due to weather related issues. If you miss the end of season makeup class, no refunds or credits will be given. In the event that the end of season make-up class gets canceled, (1) class credit will be issued upon request. Should a class be canceled due to weather conditions (2) or more times in a single season, an additional (1) class credit will be offered to be used towards a future outdoor season class (valid for one year). Should a season be extended and a player cannot use his/her (1) credit towards a future outdoor class, no refunds will be offered.

Unfortunately, we cannot reschedule dates or times for any group classes or make-up classes. 

Cancellation for Private and Semi-Private Lessons

Super Stars Tennis has a 24 hour cancellation policy for all private and semi-private lessons. If a private or semi-private lesson is canceled less than 24 hours, it will count towards your paid session. If a private or semi-private lesson is canceled 24 hours before your lesson time, you can reschedule the lesson to another day or time that works for both parties. Refunds for any private or semi-private classes will only be given before the 2nd scheduled class.

INDEMNITY CLAUSE

In consideration of Super Stars Tennis, Inc., permitting the participation of said child, which you believe would be educational, physical, and other benefits, you hereby release, discharge, indemnify and hold harmless Super Stars Tennis, Inc., its officials, coaches, and representatives from any and all claims, actions, and liabilities arising out of or in connection with the child’s participation in any aspect of Super Stars Tennis, Inc., and transportation via bus to and from designated sports facility. 

MEDICAL POLICY

By completing registration, you certify that you are the parent/guardian of said child, and that your child has no known medical or other conditions that could interfere with his/her participation in Super Stars Tennis activities. You certify and agree to supervise or designate a responsible adult to supervise your child prior to and immediately after his/her Super Stars Tennis activities. If your child is under the age of 3, you understand that you must remain in the immediate area of the class at all times. You understand and agree that in case of an allergic reaction, you am the first person responsible for attending to and treating your child. Super Stars Tennis coaches are authorized to administer medication or EpiPens only if a medical waiver has been completed by the parent/guardian of said child. Waivers may be obtained from our administration office upon request by emailing superstarstennis@gmail.com or calling 646-284-0514. You also understand and agree that Super Stars Tennis coaches and staff are not permitted to change diapers or assist your child with other bathroom duties and that those requirements must be met by yourself or your designated caregiver.

PHOTOGRAPHY/VIDEOGRAPHY POLICY 

Super Stars Tennis and its agents reserve the right to take and utilize photographs, videos, or any type of recordings of participating children and their parents, caregivers, or anyone accompanying them to Super Stars Tennis while engaged in our classes or associated activities. You consent to Super Stars Tennis' use of the photographs, videos, or recordings of your child, me, or the guardian you have designated for advertising, promotional, or related purposes, and waive all rights to compensation and other rights, which may arise as a result.

By clicking the submit button you acknowledge and represent that you are over the age of 18, have read this entire document, that you understand its terms and provisions, and that you have accepted it knowingly and voluntarily on behalf of yourself and/or your minor children (if applicable).